Giordana Warranty & Crash Replacement Policy

At Giordana, we take pride in crafting premium, hand-made cycling apparel designed to elevate your performance. Our commitment to quality ensures that each garment meets the highest standards.

 

Warranty Coverage

  • Duration: 12 months from the date of purchase.
  • Coverage: Defects in materials or workmanship.
  • Exclusions: Issues arising after 12 months are considered normal wear and tear and are not covered.

 

Crash Replacement Program
We understand that accidents happen. Within 12 months of purchase, we offer crash replacements on a case-by-case basis, typically at a reduced cost. This program aims to support you in getting back on the road swiftly.

 

How to Submit a Request
If your issue falls within the 12-month period:

  1. Complete the Warranty & Crash Replacement Request Form.
  2. Provide details and photos of the issue to assist our evaluation.
  3. Our team will review your request and respond within 7 business days.

For further assistance, contact us at info@giordanacycling.com or via Live Chat on our website.