• Merchandise must be returned within 30 days.
  • Merchandise must not be worn, altered, or washed.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise returned without the original tag, or a damaged tag may result in a delayed refund or may not qualify for a refund.
  • Please Note: Shipping and handling charges are not refundable.
  • Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
  • Final Sale items may not be returned.


  • Email to request a return label.
  • Repackage your unworn and unwashed merchandise securely.
  • Cover or remove any original mailing address labels or carrier barcodes on the package.


Address your return to:

Giordana Cycling
Attn: Returns
12500 Steele Creek Road
Charlotte, NC 28273

  • Ship your package using a trackable, insured shipping method. Giordana Cycling cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
  • You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed.



In order to serve you most efficiently, we do not offer merchandise exchanges. Instead, you'll get the right size or color fastest if you simply place a second order. Once we receive your return, we'll credit your account.